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Emirates eGovernment Forum

This forum has been set up to discuss issues that matter to you and the eGovernment. Have your say and be our partner in improving our services and portal.

Have your say. Be heard.

We in the UAE eGovernment appreciate your participation. Use any of the various communication channels available in this site to share and express your views, suggestions or feedback on government policies, decisions and services.

Feedback

Complaints, Comments, Suggestions and Feedback

Need to file a complaint before a government entity?

Want to share your suggestions to make our services better?

Or would you like to write to us generally?

Your opinion matters to us the most. We at the UAE government are engaging multiple channels so you can reach us from any of them, quickly and easily.

We are sharing the channels to contact the different government entities. We would love to hear from you.

UAE Government

To leave your feedback, comments, complaints etc. to Federal Government entities, you can:

· Comment on the blogs, discuss the forum topics and participate in the polls and surveys

· Go to Facebook, Twitter, YouTube and Flickr

· Use the Contact page to connect with the UAE eGovernment

My Gov

My Gov is a unified portal to share your feedback to participating federal entities. Visit My Gov to give your suggestions, compliments and remarks.

*User signing up is required.

Abu Dhabi Government entities

To leave your feedback, comments, complaints etc. on Abu Dhabi Government entities, you can:

· Call on 02-666 4442 or on the toll free number 800 555

· Send a fax to 02-671 5550

· Send an email

· Connect on Facebook

· Abu Dhabi CityGuard

Dubai Government entities

To leave your feedback, comments, complaints etc. to Dubai Government entities, you can:

· Call on 7000 40000 from landlines

· Send a fax to 04-330 3399

· Send an email

· Connect on Twitter

eComplain is another unified channel where you can share your opinion on and make a complaint to participating Dubai Government entities.

*User signing up is required.

Sharjah Government entities

To leave your feedback, comments, complaints etc. to Sharjah Government entities, you can:

· Call on 9208 3300 or the toll free Sharjah Government call centre number 800 80000

· Send a fax to 9208 3111

· Send an email

· Fill up the feedback form

Ajman Government entities

To leave your feedback, comments, complaints etc. to Ajman Government entities, you can:

· Call on 06-701 1117

· Send a fax to 06-701 1118

· Send an email

· Fill up the feedback form

Fujairah Government entities

To leave your feedback, comments, complaints etc. to Fujairah Government entities, you can:

· Call on 09-222 0555

· Send a fax to 09-222 0333

· Send an email

· Fill up the feedback form

Ras Al Khaimah Government entities

To leave your feedback, comments, complaints etc. to Ras Al Khaimah Government entities, you can:

· Call on 07-233 7551

· Send a fax to 07-233 3779

· Send an email

· Fill up the feedback form

· Fill up the complaint form

· Connect on Facebook, Twitter and Linkedin

Telecommunications Regulatory Authority (TRA)
800 111 050 - To complain to TRA about Etisalat's mobile coverage or quality of service
800 112 233 - To complain to TRA about Du's mobile coverage or quality of service

You can also lodge a complaint through the respective federal and local entities’ websites or directly reach the high-ranking Government officials.

Refer our list of Toll free numbers and important phone numbers to get in touch with government entities for your suggestions, complaints and other feedback.

Emirates eGovernment survey seeks your opinion on the extent to which complaints on UAE Government services are heard. Participate in the survey and rate the UAE Government's redressal system with pearls.

Government on Air

Abu Dhabi City is rapidly moving towards the future with an eye on 2030. Watch this video from Abu Dhabi Urban Planning Council. Your comments are welcome.

Watch