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Emirates eGovernment Forum

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Important Contact Numbers in the UAE

Important phone numbers in the UAE

Here are some important phone numbers you must keep handy in case of emergencies and for quick access of important services.

Emergency numbers

Police - 999 (from anywhere in the UAE)
Helicopter Ambulance: When calling 999, the police will dispatch a helicopter to transport the injured, if the accident is deemed serious.

Ambulance - 998

Fire - 997

Important numbers for federal entities

Federal Electricity and Water Authority (FEWA) - 800 3392, 600562222

Labour complaints (from Ministry of Labour) - 800 665 and 04-313 9900

UAE Central Bank Control & Inspection (for customer complaints against banks) - 04-393 9777

Emirates Post Organisation – 600 599 999
Emirates Identity Authority– 600 530003

UAE Marriage Fund – hotline number for family problems – 056-6873334

Telecommunications

Telecommunications Regulatory Authority (TRA) BlackBerry (BB) pin 278E5BA6

Etisalat - 181 for Etisalat customers and 800 181 for non-Etisalat customers

Contact Du

Directory Enquiry Services

Etisalat - 181

Du - 199

Click on the respective emirate to find more phone numbers pertaining to that emirate

Toll Free numbers in the UAE

Important numbers in Abu Dhabi

Emergency

Coast Guard - 996

Water and Electricity – 991, 992

Abu Dhabi Government – 800 555

Abu Dhabi Municipality – 993, 800 22220, 02-678 8888

Consumer Protection – 800 8811 and 02-403 1152

The Centre for Regulation of Transport by Hire Cars (TransAD) – 600 535353

Find the list and contact details of Embassies in Abu Dhabi.

Find information on major hospitals, clinics , diagnostics centre and pharmacies in Abu Dhabi.

Find 24-hour pharmacies in Abu Dhabi.

Airport and flights

Abu Dhabi International Airport – 02-505 5555

Flight Enquiry - 02-575 7500

Etihad Airways – 02-599 0000 and 800 48378

Weather Forecast - 02 666 7776 ext. 221

Important numbers in Al Ain

Emergency

Civil Defence - 997

Coast Guard - 996

Electricity and Water – 03-763 6000, 800 9008

Municipality - 993

Find hospitals in Al Ain.

Find pharmacies in Al Ain.

Airport

Al Ain International Airport – 03-785 5555

Important numbers in Dubai

Emergency

Ask Dubai from Dubai eGovernment (for most government department's eServices & eComplaints) – 7000 40000

Dubai Police
Dubai Police call centre – 901
Dubai Police (non-emergency) – 04-609 6299
Dubai Police BlackBerry (BB) Pin – 27875985
To report sexual crimes against children – 04-266 1228
Al Ameen service from Dubai Police (To report criminal activity or if someone is harassing you) – 800 4888
Tourist Security – 800 4438
Victim Support Programme – 800 8989
Criminal Pursuit Department – 04-288 1226
Wanted Persons Department – 04-266 0929

Other entities

Dubai Foundation for Women & Children - 800 111

Electricity and Water - 991

Dubai Municipality – 800 900, 04-221 5555

Public Health Department, Dubai Municipality (for public health and consumer-safety complaints) - 04-223 2323

Amer Service, General Directorate of Residency and Foreigners Affairs – 800 5111

Dubai Rent Committee (for rent complaints against landlords including excessive rental charges) - 04-221 5555

Dubai Consumer Protection (for consumer complaints to Consumer Rights Section at Dubai Economic Department) - 600 54 5555

UAE Consumer Protection Department (for consumer complaints to Dubai Office of CPD, Ministry of Economy) - 04-295 4000

To book a taxi – 04-208 0808, 800 9090

Find the list and contact details of Consulates in Dubai.

Hospitals

Government hospitals

Al Wasl Hospital - 04-219 3000

Dubai Hospital - 04-219 5000

Rashid Hospital - 04-337 1323

Al Baraha Hospital - 04-271 0000

Al Maktoum Hospital – 04-222 1211

Al Amal Hospital – 04-344 4010

Private hospitals

American Hospital - 04-309 6645

Welcare Hospital - 04-282 9900

Jebel Ali Hospital - 04-884 5666

Iranian Hospital - 04-344 0250

Belhoul Speciality Hospital - 04-273 3333

Medcare Hospital - 04-407 9100

Canadian Specialist Hospital - 04-336 4444

The City Hospital - 800 843 2489

Cedars Jebel Ali Hospital - 04-881 4000

Neuro Spinal Hospital - 04-315 7887

Zulekha Hospital - 04-267 8866

Find health care centres and clinics in Dubai.

Find Specialty centres in Dubai.

Find pharmacies in Dubai.

Find pharmacies on night duty in Dubai.

Airport and flights

Dubai International Airport - 04-224 5555

Dubai Airport Flight Information Voice Portal - 04-216 6666

Flight Enquiry - 04-224 5777

Emirates - 04-214 4444

Flydubai - 04-301 0800

Dubai Weather Forecast (from Dubai Meteorological Office at Dubai Airport) - 04-216 2218

Important numbers in Sharjah

Emergency

Police – 06-563 3333

Najeed, Secret Contact Service from Sharjah Police - Call 800 151 or send SMS to 7999, send fax to 06-552 9000 or email to najeed@shjpolice.gov.ae.

Electricity, Water, Gas - 991

Sharjah Government – 800 80000 and 9208 3300

Sharjah Municipality – 06 562 3333

Blood Bank Sharjah – 06-558 2111

Child helpline – 800 700

Delta Taxis – 06-559 8598

Hospitals

Government hospital

New Al Qassemi Hospital – 06-538 6444

Kuwaiti Hospital – 06-524 2111

Private hospital

Zulekha Hospital – 06-565 8866

Al Zahra Private Hospital – 06-561 9999

Royal Hospital – 06-558 1515

Central Private Hospital – 06-563 9900

Find pharmacies in Sharjah.

Airport and flights

Sharjah International Airport – 06-558 1111

Flight Enquiry – 06-558 1111

Customs – 06-558 1011

Cargo Terminal - 06-558 1127

Airport Taxi - 06-508 1288

Air Arabia – 06-558 0000

Important numbers in Ajman

Emergency

Police – 06-743 9999

Electricity - 06-748 4888

Water - 06-743 0999

Ajman Municipality - 06-742 2331

Hospitals

Khalifa Hospital - 06-743 9333

Ajman Hospital - 06-742 2227

Pharmacies

Ajman Pharmacy - 06-744 6031

Important numbers in Fujairah

Emergency

Police – 09-222 4411

Electricity - 09-222 2225

Water – 09-222 2509

Traffic - 09-222 9884 and 09-222 2666

Fujairah Municipality - 09-222 7000

Hospital

New Fujairah Hospital - 09-224 2999

Dibba Hospital – 09-244 6666

GMC Hospital -09-224 4233

Find pharmacies in Fujairah.

Airport

Fujairah International Airport – 09-222 6222

Weather - MET Section of Airport – 09-205 5507

Important numbers in Umm Al Quwain

Emergency

Police – 06-765 6677

Electricity – 06–766 5333

Water – 06 – 766 5616

Traffic - 06-767 0707

Umm Al Quwain Municipality - 06-765 6145

Hospitals

Umm Al Quwain hospital - 06-765 6888

Find pharmacies in Umm Al Quwain.

Important numbers in Ras Al Khaimah

Emergency

Police – 07-205 3000

Electricity – 07-228 8444, 07-228 7766

Water – 07-228 3366

Traffic - 07-235 6666

Ras Al Khaimah Municipality - 07-233 2422

Taxis – 07-235 6567

Hospitals

Saqr Hospital – 07-202 3658, 07-222 3666

Saif Bin Ghabash Hospital - 07-222 3555

RAK Hospital – 07-222 5555, 07-207 4444

Kuwaiti Hospital – 07-233 7333

Sha’am Hospital - 07-266 6465

Pharmacies

RAK Hospital Pharmacy – 07-207 4245

Find more pharmacies in Ras Al Khaimah.

Airports and flights
RAK International airport - 07-207 5000

RAK Airways - 07-207 5000

Toll Free Numbers in the UAE

The UAE Government ministries and entities have set up toll free numbers to enhance communication with you. You can call the entity to know about their services, to lodge a complaint or give feedback about their services.

Toll Free numbers for UAE Federal Entities

Ministry of Labour – 800 665

Ministry of Education – 800 51115

Ministry of Culture Youth and Community Development – 800 552255

Ministry of Health– 800 1111; BlackBerry (BB) Pin - 2367FDCB

Federal Electricity and Water Authority – 800 3392

National Transport Authority – 800 682823

UAE Red Crescent – 800 733

Sheikh Zayed Housing Programme – 800 92933

Ministry of Justice – 800 333 333

Fatwa Service - 800 2422

General Authority for Pension & Social Security (GPSSA) 800-10 from any emirate between 7.30 am and 5 pm

Toll Free numbers for Abu Dhabi Government Entities

Abu Dhabi Tourism Authority– 800 555

Abu Dhabi Customs Administration – 800 555

Abu Dhabi Food Control Authority – 800 555

Abu Dhabi Ports Company – 800 5749

Abu Dhabi Retirement Pensions and Benefits Fund – 800 44400

Abu Dhabi Distribution Company – 800 2332

Al Ain Distribution Company – 800 9008

National Rehabilitation Center (NRC) – 800 22522

Municipality of Abu Dhabi – 800 22220

Khalifa Fund to support Small and Medium Enterprises – 800 8700

Higher Corporation for Specialised Economic Zones (ZonesCorp) – 800 96637

Health Authority Abu Dhabi – 800 800

Abu Dhabi University - 800-ADYOU (800-23968)

Abu Dhabi Consumer Protection – 800 8811

Etihad Airways – 800 2277

Abu Dhabi municipality – 800 22220

Al Ain Electricity and Water / Al Ain Distribution Company – 800 9008

Toll Free numbers for Dubai Government Entities

Dubai Police

To report traffic offences – 800 4353

Al Ameen service (To report criminal activity or if someone is harassing you) – 800 4888

Tourist Security Department – 800 4438

Victim Support Programme – 800 8989

Anti-Narcotics Department – 800 400 400

Traffic violations and e-payment enquiry – 800 7777

Human trafficking crime control centre – 800 5005

Other entities

Roads and Transport Authority – 800 9090

Dubai Municipality – 800 4567, 800 9090

Dubai Health Authority – 800 342

Department of Tourism and Commerce Marketing – 800 7090

Dubai Foundation for Women & Children – 800 111

Amer Service, General Directorate of Residency and Foreigners Affairs – 800 5111

Toll Free numbers for Sharjah Government Entities

Sharjah Government – 800 80000

Child helpline – 800 700

Toll Free numbers Ras Al Khaimah Government Entities

RAK Properties – 800 4020

Toll Free numbers for Ajman Government Entities

Ajman Municipality and Planning Department – 800 26

Government on Air

Abu Dhabi City is rapidly moving towards the future with an eye on 2030. Watch this video from Abu Dhabi Urban Planning Council. Your comments are welcome.

Watch