Accessibility

As part of our efforts to reach people with limited mobility and accessibility to the UAE Government services, we have designed this portal with enhanced features that will ease the experience of dealing with the UAE Government. Following are some of the features on our portal that aim to benefit people with different abilities.

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The UAE mGovernment follows the standards of the World Wide Web Consortium (W3C) to maintain the structure, navigation, look and feel of the website. This makes browsing and accessing information and services easier.

Ability to zoom

If you are having difficulty reading a text or viewing images, you can select ‘Zoom’ to zoom in and enlarge the screen. You can change the screen size by selecting the menu ‘View’, then select ‘Zoom’ and set the page size according to your need. 

Ability to change text size
If you experience difficulty reading the text on the computer screen, you can enlarge or reduce the text-size by clicking on the A/A/A icons at the top of the webpage. Alternatively, you can also adjust the font size setting of your browser.  

Internet Explorer: Click on the ‘View’ menu. Then select the size you require.

Firefox: Click on the ‘View’ menu. Then, select ‘Increase’ or ‘Decrease’ to change the text size. Alternatively, you can press the Ctrl and + keys to increase the text size, or Ctrl and - keys to decrease the text size. Pressing the Ctrl and the number 0 keys resets the default size.

Chrome: Click on the main menu. Then, click on ‘Zoom’ and adjust the text size. Alternatively, you can press the Ctrl and + keys to increase the text size, or the Ctrl and - keys to decrease the text size. Pressing the Ctrl and the number 0 keys resets to the default size.

Opera: Change the size of both text and graphics using the + and - keys on the keyboard. Each press will increase or decrease the size by 10 per cent.

Safari: Click on the ‘View’ menu. Then click on ‘Make text bigger’ or ‘Make text smaller’ to change the font size. You can also use the keyboard shortcuts. You can increase the text size by pressing Apple and + keys. To decrease the size, press the Apple and - keys.


Ability to change colours
If you find it difficult to read text against the background of a certain colour, you can easily change the colours in your web browser by following these steps:

Internet Explorer: Click on the ‘Tools’ menu or press the Alt + T keys. Then click on ‘Internet options’ or press the alphabet O. Then, click on ‘Accessibility’ or press Alt + E. When the accessibility options are displayed, check the box next to ‘Ignore colours specified on web page’ using the mouse or by pressing Alt + C. Save your changes by clicking on the ‘OK’ button or by pressing ‘Enter’. You will be taken back to the ‘Internet options’ window. The website will now be using the same colour scheme as your computer.

 

Firefox: Click on the ‘Tools’ menu or press the Alt + T keys. Then click on ‘Options’ or press the alphabet O to display the ‘Options’ window. Click on ‘Fonts and colours’, or you can press F to display the ‘Fonts and colours’ window. Then to set Firefox to use your windows colour scheme, click on the ‘Use system colours’ checkbox or ‘Tab’ to the checkbox and press the space bar to select it.

 

No or limited internet access 
At 91.2 per cent, the internet penetration in the UAE is one of the highest worldwide. Nevertheless, the UAE Government is keen on not leaving those with no access to internet behind. Hence, If one of your acquaintances or your area has no or limited access to the internet, you can still contact us by phone and we shall answer your queries.


Phone: ‎+971 2 626 9999

 Fax: ‎+971 2 611 8229

P. O. Box: 26662, Abu Dhabi, UAE

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