Provision under the law
Federal Law No. 29 of 2006 Concerning the Rights of People with Special Needs (the law) protects the rights of people with special needs and guarantees them the right to live with dignity.
As explained on the Abu Dhabi portal, the law defines a person with special needs as someone suffering from a temporary or permanent, full or partial deficiency or infirmity in his physical, sensory, mental, communication, educational or psychological abilities to an extent that limits his possibility of performing the ordinary requirements as people without special needs.
Discrimination is defined as any segregation, exclusion or restriction due to special needs leading to the damage or denial of recognition of any rights granted by the prevailing legislation in the country or its practice or enjoyment on an equal footing.
Rehabilitation of people of determination
Article 3 of the Federal Law No. (29) of 2006 provides: The UAE guarantees people of determination (people with special needs) the equality and non-discrimination between them and people without special needs in all legislations as well as economic and social development programmes and policies.
Ministry of Community Development has launched the Harmonization of Disabled Persons initiative to integrate them into the society. It issues the 'Atheer' card; holders of which are entitled to a variety of services and privileges in the areas of health and housing. They are exempt from fees on vehicle-related services and also get discount on mobile data package.
Ministry of Interior's Centers for the rehabilitation and employment for people with special needs, offer training, rehabilitation and employment opportunities with the aim of integrating people of determination into the society.
Zayed Higher Organization for Humanitarian Care and Special Needs (ZHO) works as an umbrella for all humanitarian bodies, social services, orphanages, special needs institutions and any future bodies established in Abu Dhabi for such goals.
In Al Ain, the municipality provides mobile unit service. Through this service, the elderly and people of determination can request for a customer service representative to visit them at their premises and process their service requests.
Community Development Authority in Dubai issues Sanad card to Emiratis and expatriate residents of determination. Holders of the Sanad card are entitled to special services and privileges.
For more information about rehabilitation for people of determination, refer to below links:
Rehabilitation and support centres and programmes in Abu Dhabi (links from the official portal of Abu Dhabi Government)
Rehabilitation and support centres and programmes in Dubai
Rehabilitation and support centres and programmes in other emirates
The following associations provide special programmes for people of determination ones:
Transport and parking facilities for people of determination
Most public buses are designed to be accessible for people of determination (people with special needs).
Taxis for people of determination can be booked in most emirates.
Abu Dhabi Government offers 50 percent discount on taxi fare for UAE nationals of determination. It also offers free Ojra passes which allow them free lifetime travel on all public buses serving Abu Dhabi island. You can call 600-535-353 to book a taxi in Abu Dhabi.
You can book a taxi in Dubai by calling 04-2080808. Starting fare of this service varies according to the location and time. When the service is ordered from the airport, the starting fare is AED 25. In other parts of the city, the starting fare is AED 6 in the morning, noon and evening; and AED 7 after 10 pm.
Emiratis who are both, above 60 years and disabled, are entitled to park for free in public areas.
In Sharjah, you can book a taxi by calling 600525252 or book online.
People of determination can enjoy certain facilities with regard to training in driving, registering their car and parking. Some of these facilities are:
- Special driving training courses designed to meet their special needs
- A 50 per cent reduction of driving licence fees in Dubai
- Special parking permit for using parking areas free of charge
- Reserved space for parking
- Disabled card issued by the Ministry of Social Affairs or local transport authorities, which include entitlements such free registration, free toll (salik) cards etc.
For more information, contact the local transport authorities:
For more information about people of determination in the UAE, refer to the links below:
Updated on 19 Sep 2018